All products sold through Neo Sound are subject to their respective manufacturers warranty policies. If you encounter any technical issues with your product, please contact the manufacturer directly to initiate a warranty claim. In most cases, documents regarding manufacturers’ warranties are provided with the product purchase. If you are unable to find the warranty policy and you would like a copy of the manufacturer's warranty for a product sold by Neo Sound, please contact the manufacturer directly or visit their website for more information.
You may also complete the contact our customer service for further assistance regarding a manufacturer’s warranty. Duplicate receipts for your purchase are available from your order history page.