Warranty Information

All products sold through Neo Sound are subject to their respective manufacturers warranty policies. If you encounter any technical issues with your product, please contact the manufacturer directly to initiate a warranty claim. In most cases, documents regarding manufacturers’ warranties are provided with the product purchase.  If you are unable to find the warranty policy and you would like a copy of the manufacturer's warranty for a product sold by Neo Sound, please contact the manufacturer directly or visit their website for more information.

You may also complete the contact our customer service for further assistance regarding a manufacturer’s warranty. Duplicate receipts for your purchase are available from your order history page.